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Delivery Information

At Buy Smarte, we ship all brand new products Australia wide and offer competitive rates to regional and remote parts of Australia. Please enter your postcode into the shipping calculator to obtain a shipping quote on the checkout page. Otherwise you may contact us for a postage quote prior to purchasing any item which does not currently offer free shipping.

Buy Smarte offers direct shipping to your door using various carriers depending on your location. As such, a physical street address must be provided for all orders as we cannot delivery to PO Boxes. At Buy Smarte, we offer you added peace of mind by having every item insured against loss, damage and theft whilst in transit at no extra charge.

Buy with confidence with the Buy Smarte 100% Seller Protection Guarantee!

All items are usually dispatched from our warehouse within 1-5 working days of receiving cleared payment and we also welcome pay on pick up directly from our Sydney showroom at no extra charge. However prior arrangements must be made if you wish to do so.

Customers will be provided a tracking number once items have been dispatched. As all deliveries (other than those delivered by our own team) are made via courier, it is important to ensure someone is available on the day of delivery as a signature will be required.

Delivery times vary depending on your location however please allow up to 14 working days to receive your goods although it will generally be sooner.

Please ensure you utilise the tracking information online to ascertain the whereabouts or approximate delivery date of your item. You must contact us only once you have spoken to the respective carrier company to establish an enquiry. The "enquiry number" must be provided in order for us to assist you better.

PLEASE NOTE: Currently, we can only ship Factory Second Whitegoods to Sydney Metro only!

 


 

FRIDGE DOOR REMOVAL: It is the customers responsibility to ensure dimensions of both the fridge and doorways and any thoroughfares are checked prior to placing an order. If doors require removal a $60 fee will be charged. Please contact us if you require further information.

FRIDGE DELIVERY: The standard delivery charge for fridges to the Sydney Metropolitan area starts from $59.90. If the delivery men are required to go up flights of stairs, there will be an additional charge of $30 per flight of stairs. It is the customer's responsibility to ensure that this advice is given prior to delivery as in some cases 3 men may be required. If this information in not provided prior to the day of delivery, we reserve the right to refuse delivery into the home.

 


 

STANDARD DELIVERY & INSTALLATION:

Buy Smarte offer a delivery service for all your whitegoods (dishwashers, fridges, washing machines) and TV purchases which includes:

  • Delivery at a time and date of your choice (excludes Sundays & Public Holidays)
  • Setup & installation upon request (Straight Swap Installation Only, prior arrangements must be made)
  • Removal of packaging only
  • Removal of old appliances (charges apply, Old appliance must be disconnected prior to installation)

Standard Delivery Cost (All delivery quotes can be obtained by entering your postcode into the shipping calculator on each individual product page)

(This service is currently only available within the Sydney Metropolitan Area. Contact us for more information.)

TV PREMIUM DELIVERY & INSTALLATION:

Buy Smarte offer a premium delivery service which includes:

  • Delivery at a time and date of your choice
  • Setup & installation of your goods 
  • Programming of your devices if required
  • Supply & Install pre-purchased wall mount (for TVs 22" - 65" only). Brackets sold seperately starting from $49.
  • Removal of old appliances (charges apply)

Up to 60" - $179.00 | 65" and over $299

(This service is currently only available within most major cities across Australia. Please Contact us for more information.)

OLD APPLIANCE REMOVAL SERVICE:

Buy Smarte can remove your old whitegoods:

$25 (Washers, D/Washers) / $30 (Fridges) / $30 (Large TV's) / $20 (Small TV's & HiFi's)

Washers and dishwashers must be disconnected prior to our arrival as we provide "Straight-swap" installations only. This is a FREE COURTESY service and does not involve any plumbing or carpentry works which may be required. Please ensure you have all connections detached and soiled surfaces cleaned.

(This service is currently only available within the Sydney Metropolitan Area. Contact us for more information.)

 


 

If you have any other questions in relation to the delivery of your goods, please don't hesitate to contact us.

-The Buy Smarte Team-