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Customer Care Plans

As of 15th of November, 2018 Buy Smarte will not be offering extended warranty on products. In most cases  under ACL the length of manufacturer warranty is significantly longer than 12 months and this is available to all Australian Consumers without any additional expense.

We recommend all customers to investigate Australian Consumer Laws governing fair warranty period for certain products based on their values.


Additional article worth reading:


Pre November 2018

Our Customer Care Plans is Brightside Cover is provided and is administered by ICF Protection Plus Pty Ltd. Bright Side Cover have worked with Australian businesses supplying services to retailers and their customers. With specialist agents in all states and territories, they provide Australia wide coverage so you can rest assured you'll receive reliable care well into the future.

There are many reasons why you should take up Customer Care backed by Bright Side Cover:

We cover your appliances, electrical and mobile products for up to 4 years Extended Warranty protection after your manufacturer's warranty expires, for when things go wrong.

If your tablet suffers a fault or failure from wear and tear and everyday use, you're covered. And you'll enjoy the extra benefits of surge protection, so if your TV suffers a break down caused by electrical interference, we'll cover that too.

Plus, our Extended Warranty is valid anywhere in the world. So if your camera decides to freeze and you can't take any holiday snaps, simply contact us prior to getting it fixed and we'll pay up to AUD$200 of the cost of the repair.

So no matter what fault or failure your product suffers you can always look on the bright side.

NOTE: Brightside Extended Warranty Cover is only available through selected dealers, retailers and distributors of products across of Australia. Please contact the Brightside Cover team to find a dealer near you.



Extended Warranty benefits include:

Customer Care can be purchased directly with each individual item. Simply select the number of years you require on the item listing page and we'll do the rest for you!  It's simple and you'll have added extra peace of mind!

If you require technical assistance in relation to your product during the Customer Care period, please contact Bright Side Cover by following the link provided https://www.brightsidecover.com.au/contact.


'Live Smart with Buy Smarte'