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We would love to have your feedback

Like most businesses we too make mistakes and we do sometimes get negative reviews. Your feedback is very important as we use the information to continually do better by improving our processes, policies and communication so please let us know what you think whether positive or negative.

If there is something that we need to help you with or needs our attention, please email us info@buysmarte.com.au so that we can attend to this ASAP otherwise feel free to leave us a review below:

Below are a few postive feedbacks that we have received in the last couple of months.

Fast, easy & competitive prices

5 out of 5, reviewed on Jul 21, 2017

We needed a dishwasher for our office ASAP. Buy Smarte gave us a few options for our price range and it was installed within a few days. They also know their products well so they could easily recommend the best dishwasher to buy.

Couldn't have asked for a better shopping experience

5 out of 5, reviewed on Jul 10, 2017

I was so impressed by the service at Buy Smarte. We ordered a TV/DVD combo that had been specified by a client and it arrived in less than 24hrs from Sydney to Melbourne. Not only that it was the most competitive price out of all the online/bricks and mortar retailers + free delivery because we are a business with an ABN :) Great stuff guys.

Excellent service, cannot fault

5 out of 5, reviewed on Jun 22, 2017

way above and beyond. nothing seemed too hard, accepted changes to delivery time frame multiple times, very accommodating. Will visit again

AWESOME

5 out of 5, reviewed on Jun 03, 2017

Great company, service, products & price. I certianly reccommend Buy Smarte & I will purchase from Buy Smarte again. AWESOME!!!

Fantastic Customer Service

5 out of 5, reviewed on May 22, 2017

Amazing customer service, competitive pricing and a wide range of products. I will definitely be going back over and over again! Steve from Customer service done a great job for us in terms of registering warranties, swapping TVs in very reasonable time.

Purchase and Freight

5 out of 5, reviewed on Apr 19, 2017

Purchased a Changhong TV, the price was exceptional compared with major retailers. The freight company could not be faulted, rang me to enquire if to-day would suit me for delivery. (COPE Sensitive Freight) Based on my experience with Buy Smarte I would strongly recommend purchasing from them.

Great Service

5 out of 5, reviewed on Mar 03, 2017

I recently ordered a SMEG gas cook top from Buysmarte. When I messaged questions re my cook top they were answered very promptly. When I emailed re delivery date I received a phone call within five minutes! Great service and an excellent price. I would definitely shop with Buysmarte again. By the way I live 60 kilometers from the nearest provincial city and it was delivered to my door in eight days!

Fantastic priced TV. A++ customer service experience

5 out of 5, reviewed on Feb 07, 2017

Purchased a Samsung curved tv at an exceptional price and had nothing but the best customer service experience with Buy Smarte. Very helpful and friendly. Thank you, will be back again and tell all my family and friends.

I can't thank buysmarte.com.au team enough!

5 out of 5, reviewed on Nov 29, 2016

Amazing .. I wasn't sure when I'd be picking keys up but wanted to have a new fridge upon moving. I had been searching everywhere, and the fridges everywhere for the size I needed were all up around the $1000. I was also very hesitant about giving my details online. Just how secure was the transaction.... I found the perfect fridge in my price range..with an excellent warranty..on buysmarte.com.au
The fridge was $400 or more cheaper than where I had found it in searches, and mainstream retail stores. I took the plunge.. I did it! I bought a huge over 400ltr fridge for an amazing price, and the fridge was brand new!
I then needed to organise the delivery address, and because I didn't have keys, nor could I confirm the address, was in a bit of a pickle...again buymarte.com.au to the rescue again, I called and sped to Frank who was absolutely amazing, who went above and beyond, to have my fridge delivered that very day!
Now I'm a little out of the metro area, but nothing was an issue...I was astounded at the amazing service, the friendly staff, and the delivery guys...they were just as amazing too! Expertise and experience from the fridge out of the truck...out of the carton, and so carefully into my home!
I cannot speak highly enough of the smooth process from purchase to delivery!...and what amazed me..NOTHING WAS A PROBLEM..
If you're thinking of buying an appliance..television...anything that buysmarte.com.au have on their website...DON'T HESITATE..
You will not only buy cheaper..but you will buysmarte.
I will be returning to buysmarte.com.au because the friendly staff, and the cheapest prices for quality brand name appliances are absolutely amazing, and provided our family with an old fashioned positive memorable online shopping experience that we cannot in any way faulter!
Thank you to all buysmarte.com.au
We will be back!

My new Favourite appliance store.

5 out of 5, reviewed on Jan 04, 2017

My new favourite appliance store. Super quick delivery over Christmas and new year public holidays. Kettle was missing its lid but my email was replied to within 10 minutes (unheard of

Best of it all!!

5 out of 5, reviewed on Jul 19, 2016

My TV is everything it was described to be and all the features I didn't think I'd use, ended up being big bonuses for me. The experience was so pleasurable I'll buy again and again and recommend to my family and friends.

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