Delivery Information

We understand that when you order an appliance, you don’t want to wait weeks to get it. That’s why we partner with specialist couriers and logistics providers who are experts at handling bulky and fragile items.

Delivery Timeframes

• Metro Areas – 1–7 business days
• Regional Areas – 5–10 business days
  

Information

• Regional Areas – 5–10 business days
• Extra charge might apply for units with stairs/hard access.
• In store pickup is available for customers, must contact the shop ahead of time.
• Premium delivery that includes unpacking of the product and connection to existing services.
• Excludes cabinet, electrical, venting, plumbing, mounting, or door removals
• Plumbed fridges will be unpacked and placed only; a plumber may be required to connect the water line.
• Cancellation fee of 20%.
• Delivery and access must be feasible and safe for a two-man crew.
• $80 fee for cancellations or returns requested on delivery day.
• Redelivery or any approved returns will incur additional charges.
• If you don’t let the delivery company open and inspect the appliance/items when delivered, its your responsibility if you find out later that anything is broken. Buysmarte will not be liable